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Comprehensive MongoDB Support Service
Thousands of companies worldwide are using MongoDB Enterprise Advanced, including more than one-third of Fortune 100 companies. MongoDB Enterprise Advanced provides the MongoDB Enterprise Edition server-database commercial version, support, management platform, certificates and other components. MongoDB Enterprise Advanced is designed for the way you do business.
 

Training and Service Support

 

•  MongoDB provides application support services for different stages of project development, testing, and production to ensure the healthy and rapid launch of the project.
• Provide targeted special personnel training for the different requirements of the development team, operation and maintenance team, and DevOps operation and maintenance team.

 

More Agent Support Services

 

Database Service

1 Database health check and maintenance

2 Database performance optimization and maintenance

3 Database environment maintenance

4 Real-time performance monitoring data analysis, monitoring and alarm tools maintenance

5 Data Migration and Recovery

6 Emergency response and handling services

7 Training service

Software Application Service

1 Phone support

2 Remote access service

3 On-site troubleshooting service (secondary response)

4 Emergency services (first level response)

5 On-site inspection

6 Parameter tuning

7 Backup strategy

 

 

MongoDB's professional support services help users use and maintain the new features of the new version of MongoDB at a lower cost and faster

 

 
 
 
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